Front of House Corporate Receptionist / Reception Desk

  • Job Reference: AWDO-P8786
  • Date Posted: 31 May 2022
  • Recruiter: AWD online
  • Location: Uxbridge, London
  • Salary: £22,430
  • Sector: Administration, Customer Service
  • Job Type: Permanent
  • Work Hours: Part Time
  • Contact: CV Response Team

Job Description

Front of House Corporate Receptionist / Reception Desk Jobs, Careers & Vacancies in Uxbridge, West London Advertised by AWD online – Multi-Job Board Advertising and CV Sourcing Recruitment Services

Front of House Corporate Receptionist who has excellent customer service, administrative, organisational, time-management and exceptional communication skills is required to join a busy Reception Desk based in Uxbridge, West London.

 

SALARY: £22,430 per annum

LOCATION: Uxbridge, West London (nearest Tube Station: Heathrow Terminals 1,2,3 – Zone 6)

JOB TYPE: Part-Time, Permanent

WORKING HOURS: 32 hours a week on a 2 week rotating shift - Monday - Friday / Monday – Thursday. Friday, Saturday & Sunday Shift with a weekend allowance offered

 

JOB OVERVIEW

We have a fantastic new job opportunity for a Front of House Corporate Receptionist who has excellent customer service, administrative, organisational, time-management and exceptional communication skills.

Working as a Front of House Corporate Receptionist you will be required to provide an efficient and professional reception service whilst displaying exceptional attention to detail.

As a Front of House Corporate Receptionist you will represent clients and the company in a corporate environment, responding to any requirements as and when necessary.

 

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

 

DUTIES

Your duties as a Front of House Corporate Receptionist will include:

  • Greeting and addressing all clients / guests in a professional and pleasant manner ensuring every first impression is first class
  • Managing the visitor sign in process, issuing relevant security passes & advising on any specific H&S requirements
  • Answering all calls in an efficient manner, transferring calls as appropriate, assisting with any enquiries whilst ensuring the level of service on the telephone is exceptional
  • Daily management of the reception area within set client standards, proactively looking & recommending ways to consistently raise the service standards through both the physical appearance & the service processes
  • Proactively deal with enquiries from the client, both face to face and on the telephone
  • Manage & arrange all meeting room booking requirements using the Meeting Management database to record all additional service requirements i.e. catering and audio-visual needs
  • Maintain the Meeting Management system, effectively communicating all meeting room confirmation details back to the booking client
  • Assisting in the coordination & preparation of meeting rooms, with an eye for detail checking rooms are at the required standard
  • Actively demonstrate a good knowledge of the client’s services to assist in the seamless delivery of the customer’s experience
  • Build & maintain a current, working knowledge of all policies, procedures, systems & developments, as well as general information, in order to be able to provide clients & visitors with information as required
  • Ensure prompt resolution of any customer complaints, escalating to the line manager as required
  • Proactively communicate any operational matters of concern & potential issues with your line manager, ensuring resolution at an early stage

 

CANDIDATE REQUIREMENTS

  • Professional at all times when dealing with clients and proactively represent the company on site promoting excellent customer service
  • Immaculate presentation at all times with impeccable attention to detail
  • Confident in both written and verbal forms of communication
  • Working accurately, under pressure, to tight deadlines with the ability to remain calm
  • Basic IT skills – Word Processing, Spreadsheets, Databases, Email and Web
  • First class customer service & complaint handling
  • Experience in a front of house operation i.e. a Corporate or Hotel environment
  • Dealing with enquiries from the client, both face to face and on the telephone
  • Experience in a front of house operation i.e. a Corporate or Hotel environment
  • Dealing with enquiries from the client, both face to face and on the telephone
  • Experience in a front of house operation i.e. a Corporate or Hotel environment
  • A strong team player with the ability to multi-task and prioritise workload

 

COMPANY BENEFITS

  • 1 x Life Assurance
  • 20 days holiday + Bank Holidays
  • Company Sick Pay
  • Group Income Protection
  • Cycle to Work Scheme
  • Season Ticket Loan
  • Pension
  • Employee Discount Scheme – Perkbox

 

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P8786

Part-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Uxbridge, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk