Customer Service Advisor / Contact Centre Agent / No Experience Required / Full Training Provided

  • Job Reference: AWDO-P12632
  • Date Posted: 23 September 2024
  • Recruiter: AWD online
  • Location: Salford Quays, Manchester, North West England
  • Salary: £25,000 to £28,940
  • Bonus/Benefits: + Bonus + Benefits
  • Sector: Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: CV Response Team

Job Description

 Customer Service Advisor / Contact Centre Agent Jobs, Careers & Vacancies in Salford Quays, Manchester, North West England Advertised by AWD online – Multi-Job Board Advertising and CV Sourcing Recruitment Services

Customer Service Advisor / Contact Centre Agent who has a great telephone manner with excellent written and verbal communication skills and the ability to build rapport quickly with customers is required for an established call centre that has built its reputation by providing specialised, and compassionate engagement services to clients.

 

NO PREVIOUS EXPERIENCE REQUIRED – FULL TRAINING PROVIDED

If you have previous experience working in a call centre, then great. If not, the company will provide full training and support to ensure you start off on the right foot.

 

SALARY: £25,000 - £28,940 per annum + Bonus + Generous Benefits (see below)

LOCATION: Salford Quays, Manchester (M5 3EF)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Monday – Thursday (alternating 8am-4pm and 12pm-8pm) Friday (alternating 8am-3.30pm and 10am-5.30pm) Saturday (9am-1pm – working one in four Saturdays)

 

JOB OVERVIEW

We have a fantastic new job opportunity for a Customer Service Advisor / Contact Centre Agent who has a great telephone manner with excellent written and verbal communication skills and the ability to build rapport quickly with customers.

Due to continued growth the company is looking to recruit 12 people and will consider candidates from all types of backgrounds, whether that’s working as a Retail Assistant, Administrator, Bus Driver, Office Assistant, Waiting Staff, Shop Assistant or Delivery Driver just to name a few. The most important factor is you have a friendly, professional approach to your work and willing to learn how to do the job.

The company find people learn best in person and from hearing and watching others, so as the Customer Service Advisor / Contact Centre Agent you will start at their office in Salford Quays, Manchester. Once you’re up to speed there will be opportunities for a hybrid working pattern, split between working from home and the office for part of the week, which allows you to have a great work life balance.

When you are in the office getting there is easy, with Exchange Quay tram stop 2 minutes’ walk away. The company also provide free on-site parking, bike storage and shower facilities.

It's their people that make the company a truly exciting and inclusive place to work - a place where you can let your skills shine. They have excellent career development so you can grow your earning potential and progress through the company.

 

BENEFITS

The company offer a range of programmes and benefits to help their people and their families stay healthy and happy, including:

  • Cycle to Work and Electric Car Salary Sacrifice schemes
  • Great transport links with free car parking on site and Exchange Quay tram stop
  • Childcare Vouchers
  • Dental and Health Cash Plan
  • Company Pension Plan
  • Life Assurance and Colleague Assistance Program

RETAIL DISCOUNTS

They also offer 100’s of discounts on shopping, days out, restaurants, cinema, holidays and much more, including: Tesco, Ikea, ASOS, Nike, TK Maxx, BooHoo, JustEat, Deliveroo, B&M, Curry’s, Argos, Primark, Odeon, Pizza Express, Costa Coffee and many, many more…

HOLIDAYS

Holidays start at 23 days, plus 8 bank holidays, rising to 24 and 25 after 2 & 5 years’ service.

 

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12632

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Salford Quays, Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

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