Anti-Social Behaviour Officer / ASB Specialist

  • Job Reference: AWDO-C12402
  • Date Posted: 10 July 2024
  • Recruiter: a2dominion
  • Location: Staines upon Thames / Hybrid
  • Remote Working: Hybrid - some remote working possible
  • Salary: £34,285 to £36,000
  • Bonus/Benefits: pro rata + Generous Benefits (see below)
  • Sector: Social Care
  • Job Type: Contract
  • Work Hours: Full Time
  • Contact: CV Response Team

Job Description

 Anti-Social Behaviour Case Resolution Specialist Jobs, Careers & Vacancies in Staines upon Thames, Surrey Advertised by AWD online – Multi-Job Board Advertising and CV Sourcing Recruitment Services

Anti-Social Behaviour Case Resolution Specialist with previous experience in managing ASB cases and preparing court and legal documents is required to join our team at A2Dominion based in Staines, Surrey.

Have you worked as a Police Officer or a PCSO / Police Community Support Officer or managed ASB cases within the Housing Sector or Local Authority Setting?

If you have, we would like to hear from you.

 

SALARY: £34,285 - £36,000 pro rata + Generous Benefits (see below)

LOCATION: Hybrid working partly from the office in Staines, Surrey (TW18) and partly from home

JOB TYPE: Full-Time, Fixed Term Contract (until end June 2025)

WORKING HOURS: 35 hours per week, Monday to Friday

 

JOB OVERVIEW

We have a fantastic new job opportunity for an Anti-Social Behaviour Case Resolution Specialist with previous experience in managing ASB cases and preparing court and legal documents.

Working as the Anti-Social Behaviour Case Resolution Specialist you will be managing and taking ownership of a caseload of high level complex ASB cases, ensuring the organisation achieves the highest level of customer satisfaction that they can.

As the Anti-Social Behaviour Case Resolution Specialist you will have good knowledge of current housing and ASB legislation, preferably gained from working as a Police Officer or a PCSO / Police Community Support Officer or from managing ASB cases within the Housing Sector or Local Authority Setting, and be up to date case law and have the ability to represent cases in court.

 

DUTIES

Your duties as the Anti-Social Behaviour Case Resolution Specialist will include:

  • Daily management of all anti-social behaviour (ASB) cases across the group, with the ability to read and interpret tenancy agreements and leases to ensure proper handling of ASB according to tenure
  • Prepare witness statements which will be relied upon in court
  • Work with the in-house legal team and be able to represent the organisation at court hearings
  • Maintain excellent customer service, ensuring that you meet the Group’s Customer care standards
  • Draft and serve NSP’s as and when required
  • Attend multi agency ASB meetings relating to case management, and the safety/ protection of the community
  • Support victims and alleged perpetrators of ASB, giving advice, making referrals, and offering ongoing assistance throughout the life of a case and beyond
  • Ensure that IT systems are regularly updated, and effective manual record systems are maintained

 

CANDIDATE REQUIREMENTS

  • Previous experience working as as a Police Officer or a PCSO / Police Community Support Officer or experience managing ASB cases within the Housing Sector or Local Authority Setting
  • Experience in preparing court and legal documents, as well as representing cases in court
  • Knowledge of current housing and ASB legislation and up to date case law
  • Ability to plan and monitor workload and cases
  • Exceptional verbal and written communication skills, with experience working with a diverse range of customers or residents
  • Has (or willing to study for) CIH Membership or equivalent suitable qualification
  • Full UK Driving Licence
  • Excellent IT Skills
  • Educated to GCSE level or equivalent in Maths and English (Grades A*-C)

 

BENEFITS

  • 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
  • Up to 8% contributory pension
  • Flexible working
  • Investment in your learning and development

 

The organisation recognises that some people will only apply for a role if they meet 100% of role requirements.  If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. 

 

NO AGENCIES PLEASE

APPLY TODAY…

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-C12402

This job is being advertised by AWD online on behalf of a2dominion Group Ltd

Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Staines, Surrey. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

Police Officer | PCSO | Police Community Support Officer | Social Housing

AWD-IN-SPJ