Garage Service Reception Desk Assistant who has excellent customer service, administrative, organisational and time-management skills with a professional and polite telephone manner is required for a busy vehicle servicing team with a franchised car dealership based in Swansea, Wales.
SALARY: up to £9.00 per Hour plus Commission
LOCATION: Swansea, Wales
JOB TYPE: Full-Time, Permanent. Part-Time Hours may be considered
WORKING HOURS: 40 Hours per Week (will include weekends)
PLEASE NOTE: Candidates will need a clean Drivers Licence
This established car dealership is expanding and due to this growth has a new opening for a Service Reception Desk Assistant who has excellent customer service, administrative, organisational and time-management skills with a professional and polite telephone manner.
Working as the Service Reception Desk Assistant you will be the first point of contact for customers visiting the dealership or calling the Vehicle Servicing Department.
As the Service Reception Desk Assistant you will book in customers vehicles for servicing, repairs and MOT’s, providing a first class customer service experience.
Your role will also include confirming bookings with customers, sending out appointment reminders and phoning customers in relation to upcoming servicing due dates.
On occasion you may also be required to collect and deliver cars to customer’s homes, which will require you to have a Full Drivers Licence.
As a successful candidate you will have a great opportunity to join a growing and prominent brand within the motor trade. The franchise is a local, family run business established since 1986 with a great reputation.
As the Service Reception Desk Assistant you will have the following skills and attributes:
- Candidates must have previous Garage / Vehicle Servicing Reception experience
- Excellent customer service skills both face-to-face and over the telephone
- Good written and verbal communication skills
- PC literate with the ability to use computer systems
- Good administrative, organisational and time-management skills
- MUST have a full Driving Licence
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P6980
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