Senior Facilities & Office Coordinator

  • Job Reference: AWDO-P6967
  • Date Posted: 27 August 2021
  • Recruiter: Guide Dogs
  • Location: Leeds, West Yorkshire
  • Salary: £20,598 to £23,173
  • Bonus/Benefits: + Excellent Benefits
  • Sector: Administration, Executive and Management
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: CV Response Team

Job Description

Guide Dogs Jobs, Careers and Vacancies. Senior Facilities Coordinator vacancy in Leeds, West Yorkshire Advertised by AWD online – Multi-Job Board Advertising and CV Sourcing Recruitment Services

Senior Facilities & Office Coordinator who has proven experience of delivering in a front-line customer service environment, excellent organisational and interpersonal skills is required to join our team at Guide Dogs.

 

SALARY: £20,598 - £23,173 per annum

BENEFITS: 26 Days Holiday plus Bank Holidays, a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. Employee Assistance Programme, flexible benefits package and discounts and cashback scheme.

LOCATION: Leeds, West Yorkshire

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 9am – 5pm Monday to Friday, 35 hours per week. As a charity, they are always keen to support flexible working as best they can.

 

APPLICATION PROCESS: Once we’ve reviewed your CV, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email.

 

JOB OVERVIEW

We have a fantastic new job opportunity for a Senior Facilities & Office Coordinator who has proven experience of delivering in a front-line customer service environment, excellent organisational and interpersonal skills.

Reporting to the Regional Facilities Manager and working as the Senior Facilities & Office Coordinator you will oversee the day to day management of the office, ensuring a professional, secure and efficient working environment is consistently maintained.

Specific responsibilities as the Senior Facilities & Office Coordinator include the management of reception, meeting rooms, general housekeeping standards, facilities management oversight and workplace health & safety/business continuity coordination. Ensuring the highest level of customer service is maintained both for internal and external customers.

As a successful candidate, you will have an exciting opportunity to work in a growing and fulfilling environment where your efforts will be greatly appreciated by Guide Dogs and the thousands of people they help.

 

DUTIES

As the Senior Facilities & Office Coordinator your duties will include:

  • Management of external contractors and suppliers to ensure that the building is maintained
  • Ensure that daily site inspections are completed to ensure that general housekeeping standards remain high
  • Manage the front of house operation, ensuring cover for switchboard and reception at all times
  • Induct, train and support staff and volunteers in the use of telephone, data and reception systems
  • Regularly review processes and procedures to ensure systems are as efficient as possible
  • Manage the centralised access control system liaising with other facilities colleagues and local Operations Support Managers to ensure that appropriate access control cards are available
  • Investigate faults within the security system, reporting to the FM Helpdesk when external contractors are needed
  • Contribute to induction for site staff on Health & Safety procedures
  • Ensure all necessary plans are in place to deal with fire alarms, and co-ordinate evacuation drills
  • Ensure provision of adequate first aiders
  • Carry out regular site walk-throughs to ensure agreed standards are being met
  • Report any repairs/issues to FM helpdesk and authorised contractors and be the on-site contact for contractors
  • Undertake Planned Preventative Maintenance tasks and checks as required e.g., temperature checks, fire safety checks and tests

 

WORKING AT GUIDE DOGS

Working at Guide Dogs is much more than just a job. Through the values that guide our work, we make a real difference, and change lives.

We believe that wellbeing at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for Guide Dogs.

 

CANDIDATE REQUIREMENTS

Essential

  • GCSE or equivalent at least at grade C/4, or equivalent, in Maths & English
  • A positive role model for behaviours and a focus on meeting shared positive outcomes
  • A demonstrable ability to be flexible and adaptable
  • Thorough with attention to detail and accuracy
  • Demonstrable ability to use initiative to solve problems for a positive outcome
  • Demonstrable good interpersonal skills
  • Proven ability to organise self and team
  • Proven experience of delivering in a front-line customer service environment
  • Computer literate with a good knowledge of Microsoft Office packages
  • Excellent communication and keyboard skills
  • Self-motivated
  • Proven effective time management skills
  • Demonstrable drive to deliver exceptional customer service

 

Desirable

  • NVQ Level 2 or equivalent in Business Administration
  • Demonstrable up to date knowledge and understanding of Health and safety practices
  • Proven administrative experience
  • Highly motivated towards a client/customer focussed service
  • Previous experience in a facilities or office management role

 

The Charity is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom they work. They expect all of their employees and volunteers to fully share this commitment.

Please note: we reserve the right to close any of our vacancies early.

NO AGENCIES PLEASE

HOW TO APPLY

APPLICATION PROCESS: Once we’ve reviewed your CV, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email.

CV’s of Job Applicants meeting this requirement may also be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P6967

This job is being advertised by AWD online on behalf of Guide Dogs

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Leeds, West Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.