Retail Supervisor / Homestore / Furniture

  • Job Reference: AWDO-P6653
  • Date Posted: 25 June 2021
  • Recruiter: AWD online
  • Location: Maidenhead, Berkshire
  • Salary: £18,533
  • Bonus/Benefits: + Overtime
  • Sector: Retail & FMCG
  • Job Type: Permanent
  • Work Hours: Part Time
  • Contact: CV Response Team

Job Description

Retail Jobs. Retail Supervisor Jobs, Careers & Vacancies in Maidenhead, Berkshire Here Advertised by AWD online – Multi-Job Board Advertising and CV Sourcing Recruitment Services

Retail Supervisor with experience of delivering excellent customer service in a retail setting, preferably with previous supervisory or team leader experience is required for a Community Charity Shop that sells the best quality, pre-loved furniture based in Maidenhead, Berkshire.

 

SALARY: £18,533 pro rata + Overtime (for Sunday working at 1.66/time plus two thirds)

LOCATION: Maidenhead, Berkshire

JOB TYPE: Part-Time, Permanent

NUMBER OF POSITIONS: 2 Jobs Available

WORKING HOURS:

  • 1 Job at 32 hours per week including Saturdays and Sundays on rota. Working 4 days out of 7
  • 1 Job at 24 hours per week including Saturdays and Sundays on rota. Working 3 days out of 7

 

PLEASE NOTE: This role involves some manual handling, lifting, carrying, sorting, displaying and presenting stock showing items and the store at their optimum.

 

APPLICATION PROCESS: Once you’ve applied via this site, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email.

 

JOB OVERVIEW

We have a fantastic new job opportunity for a Retail Supervisor with experience of delivering excellent customer service in a retail setting, preferably with previous supervisory or team leader experience.

As the Retail Supervisor, you will be responsible for the supervision of store volunteers and will assist with the day to day management of the shop, meeting and exceeding sales targets and providing the highest quality of customer service.

Working as the Retail Supervisor you will be customer and commercially focussed, creative and sales driven and able to work with a close-knit friendly team.  You will have recent retail experience and ideally will have some experience of supervising a team of people.

As a successful candidate you will have a fantastic opportunity to be part of a busy community shop offering an extensive product range and a unique shopping experience where you will find the best quality pre-loved stock across all departments. 

 

DUTIES

Your duties as the Retail Supervisor:

  • Support the achievement of budgeted sales targets and maximise profit
  • Follow agreed cash handling procedures
  • Take responsibility for daily banking when required
  • Support stocktakes
  • Create a welcoming, happy and professional atmosphere for customers and the shop team
  • Provide excellent customer service at all times
  • Maintain high standards of visual merchandising, window displays and housekeeping
  • Support the shop manager to motivate the shop team to deliver targets and excellent customer service
  • Operate the agreed stock rotation system, regularly updating stock
  • Act as accountable key holder for the shop
  • Travel to retail meetings and training sessions as required
  • Engage with and support activities of the wider organisation e.g. fundraising, marketing, and volunteering
  • Maintain excellent knowledge of the Charity in order that customers, staff and volunteer queries can be answered correctly
  • Deputise for the shop management team if required
  • Some manual handling - lifting, carrying and sorting stock over 2 floors
  • Use of steaming machine to steam clothes
  • Proportion of day spent working on a computer, inputting information

 

CANDIDATE REQUIREMENTS

Essential

  • Recent retail experience
  • Experience of cash handling
  • Knowledge of Health and Safety obligations
  • Excellent communication skills, both verbal and written
  • Ability to deliver excellent customer service
  • Willingness and ability to demonstrate commitment to the Charity’s values

 

Desirable

  • Experience in a supervisory or team leader role
  • Experience of working in a fashion environment with brand knowledge
  • Experience of recruiting and managing volunteers within a charity environment
  • Ability to get results and willingly tackle demanding tasks
  • Ability to organise time effectively, creating work schedules, prioritising workload and meeting deadlines
  • Ability to use and work with IT systems e.g. Stock IT system including Word, Excel and email
  • Current driving licence with insurance cover for “Business Use” is desirable

 

HOW TO APPLY

APPLICATION PROCESS: Once you’ve applied via this site, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email.

CV’s of Job Applicants meeting this requirement may also be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P6653

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