Researcher / Data Research Analyst / Traffic Data Journalist who has excellent customer service, communication and telephone skills with the ability to interpret data from multiple sources and who has excellent time-management skills is required for a well-established company based in Birmingham, West Midlands.
SALARY: £9.00 per Hour (day rate) / £9.90 per Hour (night rate) + Benefits (see below)
LOCATION: Birmingham, West Midlands
JOB TYPE: Full-Time and Part-Time, Permanent Jobs Available
WORKING HOURS: Flexible Shifts
PLEASE NOTE: This is NOT a Broadcast Role
We have a fantastic new job opportunity for a Researcher / Data Research Analyst / Traffic Data Journalist who has excellent customer service, communication and telephone skills with the ability to interpret data from multiple sources and who has excellent time-management skills
Have you ever wondered where the traffic news you hear on the radio or see on your sat nav comes from? The company’s team of Researchers / Data Research Analysts / Traffic Data Journalists supplies real-time traffic incident and congestion data to 95% of the radio stations in the UK, as well as household names in the automotive industry such as Ford and Garmin. Their international team also supplies the same data to over 200 television stations in the United States.
Working as a Researcher / Data Research Analyst / Traffic Data Journalist you will gather data from information sources including traffic cameras, ‘jamline’ callers, the police, CCTV control rooms, highway authorities and social media and manage it using the company’s custom-built incident mapping software.
As a Researcher / Data Research Analyst / Traffic Data Journalist you will have the ability to deliver quality, timely information, under pressure. No two days are the same and the team work 24/7 to keep the public informed of what’s happening on UK, European and North American road networks. As the Researcher / Data Research Analyst / Traffic Data Journalist you'll be taking calls from all over the country, keeping an eye on hundreds of 'jam cams' and using the latest technology to help keep the roads moving.
As a successful candidate you will join an internationally company and provides its employees with resources that are second to none. They are a close-knit team and work in a professional yet friendly environment.
- Excellent telephone and customer service skills
- Ability to remain calm and work quickly under pressure
- Ability to quickly interpret data from multiple sources
- Ability to prioritise tasks and handle a busy workload
- Ability to problem-solve and use judgement and initiative
- Experience using online maps and social media
The company is pleased to offer the following non-contractual benefits:
- Annual performance-related bonus of up to 5% of your salary
- Free tea, coffee, cereal, fruit and snacks
- Overtime opportunities including the ability to request shifts from home
- Employee Assistance Programme including telephone helpline and face-to-face counselling
- Free on-site parking when on shift
- Free eye test and contribution towards glasses if needed for DSE use
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P7327
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