Receptionist / Front of House Corporate Reception

  • Job Reference: AWDO-P8587
  • Date Posted: 3 May 2022
  • Recruiter: AWD online
  • Location: London
  • Salary: £26,000
  • Sector: Administration, Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: CV Response Team

Job Description

Hospitality & Entertainment Jobs. Receptionist / Front of House Corporate Reception Jobs, Careers & Vacancies in London Advertised by AWD online – Multi-Job Board Advertising and CV Sourcing Recruitment Services

Front of House Corporate Reception / Receptionist who has excellent customer service, time-management and organisational skills with a can-do attitude and the ability to multitask is required for a well-established Investment Firm based in London.

 

SALARY: £26,000 per annum

LOCATION: Central London

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 40 Hours per Week 

 

JOB OVERVIEW

We have a fantastic new job opportunity for a Front of House Corporate Reception / Receptionist who has customer service, time-management and organisational skills with a can-do attitude and the ability to multitask.

Working as a Front of House Corporate Reception / Receptionist you will be required to provide an efficient & professional visitor management experience whilst displaying exceptional attention to detail across all areas of responsibility. The role seeks someone with flexibility, bags of enthusiasm, and proactivity; a can-do attitude and the ability to multitask on a busy and demanding reception is a must!

As a Front of House Corporate Reception / Receptionist you will represent the company in a top tier corporate environment, with a heavy focus on providing a 5 star guest experience. Demonstrating exceptional communication skills & high interpersonal standards is also a required attribute.

 

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

 

DUTIES

Your duties as a Front of House Corporate Reception / Receptionist will include:

  • Daily delivery of all Front of House / Reception functions, ensuring that all agreed service levels and service standards are met and complied with
  • Ensure that all complaints are dealt with in the correct manner and that the line manager is informed immediately should any service complaints be reported
  • Ensuring that all H&S policies and regulations are adhered to. Provide a high standard Meet & Greet service to all clients / guests in a professional and pleasant manner ensuring every first impression is first class
  • Managing the visitor sign in/sign out process, issuing relevant security passes & advising on any specific H&S requirements
  • Provide and manage the beverage self-service for all visitors
  • Answering all calls in an efficient manner, transferring calls as appropriate, assisting with any enquiries whilst ensuring the level of service on the telephone is exceptional
  • Proactively deal with enquiries from the client, both face to face and on the telephone
  • Support meeting room booking requirements using the Meeting Management database to record all additional service requirements i.e. catering and meeting room set up needs
  • Manage any requirements for taxi booking or minibus service that is required by the client or visitors
  • Management of the car park for visitors arriving onsite
  • Actively demonstrate a good knowledge of the client’s services to assist in the seamless delivery of the customer’s experience
  • Proactively communicate any operational matters of concern & potential issues with your line manager, ensuring resolution at an early stage

 

CANDIDATE REQUIREMENTS

  • Immaculate presentation at all times with impeccable attention to detail
  • Confident in both written and verbal forms of communication
  • Lead by example striving to exceed customer expectations at every opportunity
  • Working accurately, under pressure, to tight deadlines with the ability to remain calm
  • A strong team player with the ability to multi-task and prioritise workload
  • Strong IT skills – Word Processing, Spreadsheets, Email, online Visitor Management Systems
  • Able to carry out regular reception coaching with other reception staff and set high standards
  • Able to learn and adapt to the client cultural needs
  • Experience in a front of house operation
  • First class customer service & complaint handling

 

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P8587

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

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