Post Room Supervisor / Mailroom & Document Team Leader

  • Job Reference: AWDO-P8641
  • Date Posted: 10 May 2022
  • Recruiter: AWD online
  • Location: Milton Keynes, Buckinghamshire
  • Salary: £22,000
  • Bonus/Benefits: + Benefits
  • Sector: Administration, Executive and Management
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: CV Response Team

Job Description

Post Room Supervisor / Mailroom & Document Team Leader Jobs, Careers & Vacancies in Milton Keynes, Buckinghamshire Advertised by AWD online – Multi-Job Board Advertising and CV Sourcing Recruitment Services

Post Room Supervisor / Mailroom & Document Team Leader with excellent customer service and leadership skills with previous experience in a supervisory role is required for a well-established company based in Milton Keynes, Buckinghamshire.

 

SALARY: £22,000 per annum + Benefits

LOCATION: Milton Keynes, Buckinghamshire

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 40 hours per week

 

JOB OVERVIEW

We have a fantastic new job opportunity for a Post Room Supervisor / Mailroom & Document Team Leader with excellent customer service and leadership skills with previous experience in a supervisory role.

Working as a Post Room Supervisor / Mailroom & Document Team Leader you will be required to supervise and monitor the work of the Mailroom team, providing hands on support to the team and the Client Services Manager. 

As a Post Room Supervisor / Mailroom & Document Team Leader you be able to cover for and assist all members of the mailroom team as and when necessary and will have direct line management responsibility for the mailroom team.

 

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

 

DUTIES

Your role as a Post Room Supervisor / Mailroom & Document Team Leader will include:

  • The post holder will be professional at all times when dealing with clients and proactively represent the company on site promoting Excellent Customer Service
  • Daily supervision of all mail room functions, ensuring that all agreed service levels and service standards are met and complied with
  • Daily supervision and administration of staff, including work allocation, monitoring of performance, absence and time keeping along with coaching and local discipline
  • Preparation of the staff roster system to ensure a fully flexible and effective staffing approach is maintained during all working periods, ensuring that all staff receive reasonable notice of shift schedules and amendments where possible
  • Regular appraisals of staff against clear objectives, leading to identifying training and development needs
  • Develops staff to provide a flow of capable messengers and supervisors
  • Ensure that all complaints are dealt with in the correct manner and that the line manager is informed immediately should any service complaints be reported
  • Ensure that all mail and courier items are collected and distributed via the correct mailing systems, assisting mailroom staff, as appropriate, in sorting and delivering mail
  • Ensuring that all H&S policies and regulations are adhered to
  • Preparation and accurate completion of all mail services paperwork for inclusion within the monthly site report
  • Ensure that any other reasonable tasks or requests are fulfilled to the appropriate service standards required as and when they arise
  • Supervisors may be expected to undertake any other duties commensurate with the activities listed above

 

CANDIDATE REQUIREMENTS

  • Excellent leadership skills, allowing development of a high service culture
  • Excellent written and verbal communication skills
  • The ability to develop and maintain excellent customer relationships
  • Intermediate IT skills - Word Processing, Spreadsheets, Databases, Email and Web
  • Experience monitoring, recording and reporting performance targets for a team and individuals
  • Previous experience in a supervisory role
  • A good Team player

 

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P8641

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Milton Keynes, Buckinghamshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk