Operations Support Administrator / Planning and Logistics Coordinator

  • Job Reference: AWDO-P8614
  • Date Posted: 6 May 2022
  • Recruiter: AWD online
  • Location: Middlesbrough, Yorkshire
  • Salary: £28,000
  • Bonus/Benefits: + Annual Bonus + Benefits
  • Sector: Administration, Transport & Logistics
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: CV Response Team

Job Description

 Administrator / Customer Support Operations Administration Planner and Coordinator Jobs, Careers & Vacancies in Middlesbrough, North Yorkshire, North East England Advertised by AWD online – Multi-Job Board Advertising and CV Sourcing Recruitment Services

Operations Support Administrator / Planning and Logistics Coordinator who has excellent administrative, customer service, organisational and time-management with the ability to work accurately and multi-task is required for a well-established company based in Middlesbrough, North Yorkshire, North East England.

 

SALARY: starting salary from £28,000 per annum + Annual Bonus

BENEFITS: Annual Bonus: Target 5%, Company Pension: Matched Contributions up to 10%, Bupa Healthcare and Dental Insurance, Annual Salary Reviews

LOCATION: Middlesbrough, North Yorkshire, North East England

JOB TYPE: Full-Time, Permanent

WORKING HOURS:

The role will be part of The Port Operations Team which will work on a 24/7 rota basis.

The rota is as follows:

  • 7 day shifts, 7 full days off, 7 night shifts, 7 full days off
  • Day shift hours: 08:00 – 20:30 with 1 hour for break
  • Night shift hours: 20:00 – 08:30 with 1 hour for break

Holidays are incorporated into the rota. However, shift swaps can be arranged to accommodate specific days off and longer periods of leave.

 

JOB OVERVIEW

We have a fantastic new job opportunity for an Operations Support Administrator / Planning and Logistics Coordinator who has excellent administrative, customer service, organisational and time-management with the ability to work accurately and multi-task.

Working as the Customer Support Operations Logistics Planner and Coordinator you will be responsible for providing a high standard of operational and customer support in order to deliver efficient services to customers.

As the Customer Support Operations Logistics Planner and Coordinator you will be key in establishing and maintaining good customer relations and managing stakeholders both inside and outside of the organisation.

 

DUTIES

Your duties as the Operations Support Administrator / Planning and Logistics Coordinator include:

  • Manage bookings and changes for all operations co-ordinated through the Port and ensure information is passed in a timely manner to the relevant employees
  • Be the company representative with customers and other organisational stakeholders, develop and maintain good relationships and co-ordinate regularly with them
  • Accurately enter all necessary data and information into the booking, scheduling and invoicing systems
  • Organise the scheduling and logistics of employees and equipment in order to ensure the most efficient use of assets to deliver optimum service
  • Work closely with the Port Operations Team, Crew and Technical Departments to ensure that plant equipment is available for scheduled maintenance as and when required
  • Proactively prepare and maintain an operational forecast and spot hunting reports
  • Liaise with the crewing department to maintain operational availability and ensure compliance with relevant working time legislation
  • Manage any short-term absences or exceptional additional needs in liaison with the crewing department
  • Ensure customer contact information is maintained and accurate
  • Assist with general administration tasks and undertake such other duties as may be required from time to time to ensure the operational efficiency of the business
  • Regularly process operational invoice information which has been entered into the sales database in order to keep an accurate record of work performed, and to facilitate efficient production of sales invoices

 

CANDIDATE REQUIREMENTS

  • Experience in an administrational / operational role essential
  • Stakeholder Management and Customer Service Experience required
  • Knowledge and experience of logistic planning / Marine role preferred
  • Proficient in IT systems essential

 

APPLY TODAY…

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P8614

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Middlesbrough, North Yorkshire, North East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk