Operations Supervisor - Team Leader

  • Job Reference: AWDO-P3545
  • Date Posted: 1 August 2017
  • Location: Taunton, Somerset, South West England
  • Salary: £9.82 Per Hour
  • Bonus/Benefits: + Benefits
  • Sector: Management
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: CV Response Team

Job Description

Operations Supervisor with excellent operational and team management and leadership / supervisory skills required for a European Company based in Taunton, Somerset, South West England


SALARY: £9.82 per hour + Benefits

BENEFITS PACKAGE: Generous Holiday Entitlement, Pension Scheme (includes Life Assurance), Income protection. Plus the opportunity to join a well-established, innovative European Company


** Excellent Career Development Opportunities **


PLEASE NOTE: A Driving Licence is essential



We have a fantastic new job opportunity for an Operations Supervisor that has excellent operational and team management and leadership / supervisory skills.

Your responsibilities as the Operations Supervisor will involve managing all site operations in order to meet or exceed customer service, contractual arrangements and financial performance objectives.

Ideally, as an Operations Supervisor you will have management experience preferably gained within a 24/7 service organisation. You will also have excellent organisational, time-management and leadership skills.

As a successful candidate you will have an excellent opportunity to join this well-established Company that can offer career development opportunities.



If this job looks like your ideal position then please send in your CV as soon as possible for our Recruitment Team to review.



Your duties and responsibilities as the Operations Supervisor:

  • Plan and manage all site operations in order to meet or exceed customer service, contractual arrangements and financial performance objectives
  • Maintain timely and appropriate systems and procedures for measuring, monitoring, controlling and reporting on key operational, financial and people performance indicators
  • Ensure that all site activities comply with organisational policies, established procedures and core values in respect of employee management, customer service, health and safety and quality and the environment
  • Manage, support and motivate staff, identify training needs; undertake development activities to achieve the required standards of performance and to contribute to the continuous improvement process within the business
  • Taking ownership of local customer issues and proactively seek resolutions taking preventative action to prevent reoccurrence
  • Support the site manager with absence management, taking a proactive approach to reduce absence rates, and to identify and raise any potential issues/concerns with the minimum of delay
  • Ensure all company policies and employee communications are effectively conveyed to shift personnel
  • Ensure all KPI’s are met and recorded efficiently and effectively in line with company targets and Best Practice
  • Undertake monthly team brief meetings to all staff through a PowerPoint presentation



  • Significant management experience preferably within a 24/7 service organisation
  • Ability to organise and motivate staff
  • Proactive with the ability to prioritise and multi-task in a busy environment
  • Excellent communication and influencing skills
  • Ability to identify solutions as well as problems in a high volume, sensitive environment
  • Customer focussed attitude
  • Experience of Microsoft Office applications including Word, Excel and PowerPoint
  • Full Driving Licence is essential



To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

PLEASE NOTE: CVs MUST be attached to your email job application in Microsoft Word or PDF format for our systems to process your application correctly, rather than your CV copied and pasted into the body of the email.

Full-Time, Permanent Management and Leadership Jobs, Careers and Vacancies in Taunton, Somerset, South West England

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