Office Administrator / Customer Support Administration Assistant

  • Job Reference: AWDO-P6466
  • Date Posted: 3 June 2021
  • Recruiter: AWD online
  • Location: Egham, Surrey
  • Salary: £23,000
  • Bonus/Benefits: + Benefits
  • Sector: Administration, Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: CV Response Team

Job Description

 Customer Support Administrator / Customer Service Advisor Jobs, Careers & Vacancies in Egham, Surrey. Advertised by AWD online – Multi-Job Board Advertising and CV Sourcing Recruitment Services

Office Administrator / Customer Support Administration Assistant with excellent administrative, customer services, data entry / data input, time-management, organisational and communication skills with the ability to work to a high level of accuracy is required for the well-established Customer Support Team of a global brand based in Egham, Surrey.

 

SALARY: £23,000 per annum + Benefits  

LOCATION: Egham, Surrey

JOB TYPE: Full-Time, Permanent

 

JOB OVERVIEW

We have a fantastic new job opportunity for a Office Administrator / Customer Support Administration Assistant with excellent administrative, customer services, data entry / data input, time-management, organisational and communication skills with the ability to work to a high level of accuracy.

Working as the Office Administrator / Customer Support Administration Assistant you will be the first point of contact for all customer interactions and will strive to maintain and build upon these existing relationships, exceeding customer expectations.

This role will require excellent written and verbal communication skills and the ability to act calm and professional when dealing with enquiries. You will also need excellent data entry / data input skills as you will be required to update the system to process orders, product returns and enter large amounts of data onto the database.

As the Office Administrator / Customer Support Administration Assistant you will have excellent multi-tasking skills with the ability to prioritise your work and be comfortable with a large amount of administrative tasks whilst managing customer enquiries.

 

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

 

DUTIES

As the Office Administrator / Customer Support Administration Assistant your duties and responsibilities include:

  • Process orders, credit and debits
  • Process returns and resolve complaints
  • Answer phones, emails and web enquiries
  • Make proactive calls and emails to customers
  • Manage backorders and Outlook tasks on a daily basis

 

CANDIDATE REQUIREMENTS

Successful candidates will have the following skills, experience and attributes:

  • A strong customer focus is essential
  • Must have excellent administrative skills
  • Must have Microsoft Office skills
  • CRM, SAP and/or strong Excel Skills would be advantageous
  • Excellent communication skills
  • Be able to work under pressure
  • Have a positive outlook and a can do attitude

 

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P6466

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Egham, Surrey. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

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