IT Technical Support Engineer / Project Lead that has a solid foundation gained from working within a Second Line / Help Desk / Service Desk or Network (LAN / WAN, Routers, Switches, Firewalls etc.) environment with good Microsoft 365 or Google G Suite (formerly Google Apps for Work), PC or Network troubleshooting experience is required by a newly established IT Provider based in Guildford, Surrey.
SALARY: up to £25,000 per annum + Bonus + Benefits
** Google G Suite Certification Training Provided **
** Excellent Career Prospects Available **
We have a fantastic new job opportunity for an IT Technical Support Engineer / Project Lead that has a solid foundation gained from working within a Second Line / Help Desk / Service Desk or network (LAN / WAN, Routers, Switches, Firewalls etc.) environment with good Microsoft 365 or Google G Suite (formerly Google Apps for Work), PC or Network troubleshooting experience.
As the IT Technical Support Engineer / Project Lead you will have an excellent opportunity to join this newly established company from the early stages, allowing you to grow into the role and make it your own with the future prospects of developing your career, experience and technical knowledge.
If you like a varied work load, where each day may be different to the next, then this job could be for you. Working as the IT Technical Support Engineer / Project Lead you may find that some days you’re supporting clients remotely within a Help Desk / Service Desk environment, troubleshooting a wide range of PC, Network, Microsoft 365 or Google G Suite software application issues and other days you’re working as a Project Lead on a new implementation or roll-out.
Your responsibilities as the IT Technical Support Engineer / Project Lead will also involve providing pre-sales support, from a technical prospective, to the Business Development Manager, helping the Sales Team to technically position the company’s solutions to potential clients.
Some aspects of the role will involve visiting client sites, predominately within the local area, for project based work or onsite troubleshooting, so you must have the flexibility to travel to client sites when required by the business.
If you have a solid foundation in IT covering a range of environments (PC, Network LAN / WAN, Routers, Switches, Firewalls etc.), Help Desk / Service Desk, Microsoft 365 or Google G Suite, have excellent customer service skills and a hunger to learn new technologies and develop your skill set, then this could be your ideal job.
IDEAL CANDIDATE REQUIREMENTS
- Excellent customer service skills, ensuring all clients receive a first-class customer experience
- Good written and oral communication skills
- Experience supporting End Users covering a range of technologies (PC, Printer, Network)
- Project implementation experience
- Experience with Microsoft 365 or Google G Suite
- Flexibility to travel to client sites predominately within the local area
- Cloud backup experience (Desirable)
- Pre-sales solutions experience (Desirable)
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
PLEASE NOTE: CVs MUST be attached to your email job application in Microsoft Word or PDF format for our systems to process your application correctly, rather than your CV copied and pasted into the body of the email.
JOB REF: AWDO-P4029
Full-Time, Permanent IT Jobs, Careers and Vacancies. Find work in Guildford, Surrey. Recruitment services provided by AWD online.
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