Document Production Technician / Operator

  • Job Reference: AWDO-P8593
  • Date Posted: 3 May 2022
  • Recruiter: AWD online
  • Location: Seascale, Cumbria, North West England
  • Salary: £19,305
  • Sector: Administration
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: CV Response Team

Job Description

 Document Production Technician / Operator Jobs, Careers & Vacancies in Seascale, Cumbria, North West England Advertised by AWD online – Multi-Job Board Advertising and CV Sourcing Recruitment Services

Document Production Technician / Operator who is PC literate with experience using Microsoft Office, Word, Excel and Outlook with excellent customer service skills and the ability to communicate effectively in a variety of written and verbal formats with a wide range of people is required for a well-established company based in Seascale, Cumbria, North West England.

 

SALARY: £19,305 per annum

LOCATION: Seascale, Cumbria, North West England

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 37.5 hours per week

 

JOB OVERVIEW

We have a fantastic new job opportunity for a Document Production Technician / Operator who is PC literate with experience using Microsoft Office, Word, Excel and Outlook with excellent customer service skills and the ability to communicate effectively in a variety of written and verbal formats with a wide range of people.

Working as a Document Production Technician / Operator you will be based in the Central Team where you will support and provide a Document Service to the company’s site in Cumbria.

As a Document Production Technician / Operator you will provide a high-quality service, processing documents using Document Management Software whilst meeting service level agreement guidelines.

 

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

 

DUTIES

Your role as a Document Production Technician / Operator will include:

  • Production of Site Documentation upon request to ensure compliance with Document Control guidelines
  • Knowledge of Site Documentation and Link Map
  • Knowledge of Document Management System (DaISY)
  • Complete and update the tracking spreadsheet accordingly to allow collation of department performance figures
  • Endeavour to build, develop and enhance relationships and contacts
  • Provide a quality service to the client
  • Ensure SLA Achievement is met
  • Must ensure company ethics, policies and procedures are adhered to
  • Be proficient in the use of the Microsoft Office suite of applications including Word, Excel and Visio
  • Carry out all reasonable requests given by the Supervisor, Line Management and the client in a timely manner
  • Support the Head of Document Production and the Document Quality Co-ordinator to ensure effective delivery of the service
  • The jobholder must be able to communicate with the customer via Microsoft Outlook, telephone and face to face
  • Able to discuss the customers needs providing a first class economical service
  • The job holder will receive tasks in a number of ways including hard copy and electronic formats
  • Comply with Health and Safety requirements associated with the position

 

CANDIDATE REQUIREMENTS

  • GCSE grade C or above in English and Maths (or equivalent)
  • Level 2 Word Processing Qualification or experience
  • Level 3 or above Word Processing Qualification desirable
  • First class communication and customer service skills
  • Strong prioritisation, time management and organisation skills
  • Proven delivery of accurate and thorough work
  • Proven reliability in customer service and problem-solving skills
  • Good communication skills (verbal and written) with the ability to liaise confidently and professionally at all levels
  • Able to work to deadlines and meet targets; flexible and adaptable
  • Able to quickly familiarise and become expert with the Document Management technology and business processes
  • Able to manage confidential issues
  • Proven IT skills including Excel, Word and Email
  • Strong influencing and team working skills, able to build and maintain trusting relationships with both colleagues and clients, promoting and embracing change
  • Multitasking/adaptability
  • Customer service background desirable
  • Pro-active, self-motivated, and able to take responsibility for own work under own initiative
  • Enthusiastic personality
  • Confident, dedicated and diplomatic
  • Committed and reliable
  • Professional appearance and outlook at all times
  • Able to take ownership without constant direction

 

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P8593

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Seascale, Cumbria, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

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