CRM Data Administrator

  • Job Reference: AWDO-P6231
  • Date Posted: 29 March 2021
  • Recruiter: Guide Dogs
  • Location: Reading, Berkshire
  • Salary: £20,598 to £23,173
  • Bonus/Benefits: pro rata + Excellent Benefits
  • Sector: Administration, Marketing
  • Job Type: Permanent
  • Work Hours: Part Time
  • Contact: CV Response Team

Job Description

Guide Dogs Jobs, Careers and Vacancies. Database / CRM Administrator vacancy in Reading, Berkshire Advertised by AWD online – Multi-Job Board Advertising and CV Sourcing Recruitment Services

CRM Data Administrator that has demonstrable experience of relational databases and proven ability to manipulate and interrogate large amounts of data is required by Guide Dogs.

 

SALARY: £20,598 - £23,173 pro rata

BENEFITS: 26 Days Holiday (pro rata) plus Bank Holidays. The Charity offers a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, they provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for their people.

LOCATION: Reading, Berkshire 

JOB TYPE: Permanent, Part-Time

WORKING HOURS: 21 to 28 hours per week (flexible within this range), can be worked between 9am – 5pm Monday to Friday (we’re always keen to support flexible working as best we can)

 

APPLICATION PROCESS: Once we’ve reviewed your CV, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email.

 

JOB OVERVIEW

We have a fantastic new job opportunity for a CRM Data Administrator that has demonstrable experience of relational databases and proven ability to manipulate and interrogate large amounts of data.

Working as the CRM Data Administrator you will support the Data Planning Team with day-to-day support, training and maintenance of the Guide Dogs activity plans and assist with interrogating the CRM system; analysing, collating, summarising and quality checking large amounts of data.

As the Database / CRM Data Administrator you will have proven academic or practical experience of working with a CRM system of at least 1 million records with basic SQL and advanced Microsoft Office skills, in particular Excel (including VBA).

As a successful candidate, you will have an exciting opportunity to work in a growing and fulfilling environment where your efforts will be greatly appreciated by Guide Dogs and the thousands of people they help.

 

DUTIES

Your duties and responsibilities as the CRM Data Administrator:

  • Provide accurate and timely support to data selections
  • Assist with checking of data quality, uploading/downloading data and importing to the CRM system accurately and on time
  • Perform the day to day administration and maintenance of the organisation’s activity plans
  • Be first point of contact for routine queries and training
  • Carry out regular quality control of the application and perform updates/maintenance as requested by the Data Planner
  • Collate and update all documentation relating to contact Strategy and Activity Plan
  • Quality check input and report on issues arising
  • Propose improvements/amendments to the application
  • Assist as required with checking, analysing, manipulating and summarising raw data outputs for strategic projects, as required. This may include simple SQL queries for download and advanced Excel features for analysis

 

WORKING AT GUIDE DOGS

Working at Guide Dogs is much more than just a job. Through the values that guide our work, we make a real difference, and change lives.

We believe that wellbeing at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for Guide Dogs.

 

CANDIDATE REQUIREMENTS

Essential

  • A degree or diploma, or equivalent industry experience in business or marketing
  • Proven academic or practical experience of working with a CRM system of at least 1 million records
  • Demonstrable experience of relational databases and proven ability to manipulate and interrogate large amounts of data
  • Demonstrable knowledge of data management and relational database structures
  • Good attention to detail, an enquiring mind and good problem-solving ability
  • Demonstrable time management and prioritisation skills
  • Excellent numeracy and software skills
  • Basic SQL and advanced Microsoft Office skills in particular Excel (including VBA)
  • Ability to organise numerical information in an easy to understand format,  understand basic statistical techniques and make informed recommendations
  • Eligibility to work in the UK

Desirable

  • Demonstrable experience of fundraising and appreciation of the charity sector
  • Proven knowledge of Microsoft Access and Power BI
  • Demonstrable knowledge of current Data Protection legislation (GDPR)

 

The Charity is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom they work. They expect all of their employees and volunteers to fully share this commitment.

Please note: we reserve the right to close any of our vacancies early.

NO AGENCIES PLEASE

 

HOW TO APPLY

APPLICATION PROCESS: Once we’ve reviewed your CV, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email.

CV’s of Job Applicants meeting this requirement may also be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P6231

This job is being advertised by AWD online on behalf of Guide Dogs

Part-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Reading, Berkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.