Credit Controller – Telephone Collections Advisor

  • Job Reference: AWDO-P3948
  • Date Posted: 1 February 2018
  • Recruiter: AWD online
  • Location: Chorley, Lancashire, North West England
  • Salary: £19,000
  • Bonus/Benefits: up to + Benefits
  • Sector: Accounting, Banking, Insurance & Financial Services, Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: CV Response Team

Job Description

Credit Controller / Telephone Collections Advisor that has good communication, negotiation and people skills is required for a well-established, leading Company based in Chorley, Lancashire, North West England.


SALARY: up to £19,000 per annum (depending on experience), plus Benefits (includes 20 Days Holiday plus Bank Holidays, Company Stakeholder Pension)


LOCATION:   Chorley, Lancashire, North West England     

** Excellent Career Progression Opportunities **



We have a fantastic new job opportunity for a Credit Controller / Telephone Collections Advisor that has good communication, negotiation and people skills.

Working as a Credit Controller / Telephone Collections Advisor can be the start of a solid career with a bright future. The Company’s collectors are expert negotiators, problem solvers, have a strong reasoning ability, solid communication skills and are professional. If you have these skills – Collections at this Company may be your future.

As the Credit Controller / Telephone Collections Advisor you will build strong relationships with customers, making sure that clients pay within the agreed payment terms. 

The ideal candidate is comfortable managing and collecting receivables in a timely manner and enhancing the credit and collections process, interacting with customers on a daily basis.

As a successful candidate, you will have a great opportunity to join this market leading Company that can offer excellent career progression opportunities.



If this job looks like your ideal position then please send in your CV as soon as possible for our Recruitment Team to review.



Your duties and responsibilities as the Credit Controller / Telephone Collections Advisor:

Primary Responsibilities

  • Liaises with solicitors' Accounts Payable Department and Third Party Insurance Administrators to resolve queries and process invoices and payments
  • Review, analyse and assess status of accounts receivable.  Maintain diary notes regarding current case status


Other Duties

  • Monitors DSO, aging levels, waive fee facility and unapplied cash to meet collection goals and to improve cash cycle
  • Resolves issues and escalates issues as needed to the Accounts Manager
  • Prepare reports and analysis using Excel and MS Dynamics NAV



  • Good written and verbal communication skills
  • Professional telephone manner
  • Intermediate Microsoft Excel skills
  • Positive attitude and the ability to see a project through to its completion



To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

PLEASE NOTE: CVs MUST be attached to your email job application in Microsoft Word or PDF format for our systems to process your application correctly, rather than your CV copied and pasted into the body of the email.


Full-Time, Permanent Jobs, Careers and Vacancies. Recruitment in Chorley, Lancashire, North West England     

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