Community Service Manager / Peer Support

  • Job Reference: AWDO-P7296
  • Date Posted: 5 October 2021
  • Recruiter: AWD online
  • Location: Canterbury, Kent, South East England
  • Salary: £27,800 to £30,693
  • Bonus/Benefits: pro rata + Benefits (see below)
  • Sector: Social Care
  • Job Type: Contract
  • Work Hours: Full Time
  • Contact: CV Response Team

Job Description

Social Care Jobs. Community Peer Support Service Manager Jobs, Careers & Vacancies in Canterbury, Kent, South East England Advertised by AWD online – Multi-Job Board Advertising and CV Sourcing Recruitment Services

Community Peer Support Service Manager with excellent leadership and communication skills, significant experience of client involvement, placing clients at the heart of the service and a qualification or training in peer support or peer delivery, is required for a well-established Charity based in Canterbury, Kent, South East England.

 

SALARY: £27,800 - £30,693 pro rata + Benefits (see below)

LOCATION: Canterbury, Kent, South East England – with travel across Kent

JOB TYPE: Full-Time, Fixed Term Contract until end June 2023

WORKING HOURS: 37.5 Hours per Week, 9am – 5pm Monday to Friday (some flexibility may be required)

 

KEY REQUIREMENT: Candidates will require a full UK Driving Licence and access to a vehicle for work purposes and must be willing to undertake travel across Kent

 

JOB OVERVIEW

We have a fantastic new job opportunity for a Community Peer Support Service Manager with excellent leadership and communication skills, significant experience of client involvement, placing clients at the heart of the service and a qualification or training in peer support or peer delivery.

This role is part of a service which helps people improve their employment prospects. The service offers arts, sport, and training opportunities to enable people to manage their mental health and regain their independence.

As the Community Peer Support Service Manager you will grow and manage the new peer support service, helping people build the confidence to connect with others and become more independent.

The Community Peer Support Service Manager will also be responsible for service review and development, assessing the impact of the service and improving outcomes for the supported people.

 

DUTIES

Your main duties and responsibilities as the Community Peer Support Service Manager will include:

Leadership & Development

  • Design and development of the Peer Support service enabling clarity of service pathways, responsiveness to need and evidence of impact
  • Management of effective service delivery, including quality assurance structures and systems
  • Manage effective risk and safeguarding practice for the Peer Support service
  • Oversee and manage budgets
  • Proactively establish and maintain effective partnerships and collaborations
  • Seek and respond to client insights

Performance and Evaluation

  • Support the development, implementation and management of the Peer Support services outcome measurement and monitoring, enabling evidence of need, reach and impact
  • Lead on the operational mobilisation and implementation of new services
  • Manage the performance of the service, ensuring they meet commissioner and funder requirements, as well as quality standards
  • Prepare and present accurate and timely reports to line managers to demonstrate performance and identify opportunities for improvement

Staff Management

  • Recruit and develop high-performing staff with the skills and competencies to provide high quality, trauma-informed services
  • Effectively manage a dispersed staff and volunteer team
  • Manage staff absence and capacity ensuring that services are always able to deliver quality, meeting contractual requirements and within budgets
  • Undertake all line management responsibilities including induction, holding regular one to ones and annual PDRs with direct line reports

Growth & Business Planning

  • Build and maintain strong relationships with colleagues and external partners
  • Involvement in the effective strategic planning for Peer Support service
  • Proactively identify service improvement opportunities and implement them to develop the service of the future

 

CANDIDATE REQUIREMENTS

  • Relevant qualification in management at level 3 or above or commitment to work towards this
  • Qualification or training in Peer Support, Peer delivery or equivalent experience and willingness to work towards qualification
  • Significant experience of client involvement, placing clients at the heart of their service
  • Experience of Peer Support frameworks and delivery
  • Experience of collaborating and working with multiple partner organisations
  • Experience of making autonomous decisions to manage teams e.g. capacity planning, adapting models to meet service needs
  • Experience of improving and managing services, projects or contracts
  • Skilled communicator, able to provide a leadership voice and inspire others
  • Ability to work under pressure
  • Ability to analyse and interpret management information
  • The ability to identify solutions to problems and implement and evaluate them
  • Ability to lead and manage a team as well as lead and manage change within services
  • Full driving license and the use of a vehicle

 

COMPANY BENEFITS

  • Free life insurance
  • Flexible working hours
  • 25 days holiday per year (increasing to 30 days after 5 years’ service)
  • Pension scheme (contributions matched up to 7%)
  • Access to an Employee Assistance Programme and trained Mental Health First Aider's

 

APPLY TODAY….

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

 

JOB REF: AWDO-P7296

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