Community Service Integration Support Manager with excellent leadership and management skills, an understanding of health and social care and significant knowledge of employability, health and wellbeing services as well as benefits systems and access to education services, is required for a well-established Charity based in Canterbury, Kent, South East England.
SALARY: £27,800 - £30,693 per annum + Benefits (see below)
LOCATION: Canterbury, Kent, South East England – with travel across Kent and Medway
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 37.5 Hours per Week, 9am – 5pm Monday to Friday (some flexibility may be required
KEY REQUIREMENT: Candidates will require a full UK Driving Licence and access to a vehicle for work purposes and must be willing to undertake travel across Kent and Medway
We have a fantastic new job opportunity for a Community Service Integration Support Manager with excellent leadership and management skills, an understanding of health and social care and significant knowledge of employability, health and wellbeing services as well as benefits systems and access to education services.
As the Community Service Integration Support Manager you will lead the communities service, which helps people to regain their confidence, connect with others and become more independent. This will involve managing a small team of activities workers, employment advisors and a volunteering coordinator.
The Community Service Integration Support Manager will work closely with the Area Manager to develop the quality and improvement of services, monitoring their impact and effectiveness, as well as seeking insights to continually develop them.
This role requires highly motivated and strong service leadership skills in developing staff, ensuring they work effectively and independently.
Your main duties and responsibilities as the Community Service Integration Support Manager will include:
Leadership & Development
- Support the development of services enabling clarity of service pathways, responsiveness to need and evidence of impact
- Management of effective service delivery, including quality assurance structures and systems
- Manage effective risk and safeguarding practice
- Oversee and manage budgets
- Proactively establish and maintain effective partnerships and collaborations
- Seek and respond to client insights ensuring client involvement and co-production approaches are embedded across the services
Performance and Evaluation
- Support the development, implementation and management of Community Integration services’ outcome measurement and monitoring, enabling evidence of need, reach and impact
- Lead on the operational mobilisation and implementation of new services
- Manage the performance of the services, ensuring they meet commissioner and funder requirements, as well as quality standards
- Prepare and present accurate and timely reports to line managers to demonstrate performance and identify opportunities for improvement
- Recruit and develop high-performing staff with the skills and competencies to provide high quality, trauma-informed services
- Effectively manage a dispersed staff and volunteer team
- Manage staff absence and capacity ensuring that services are always able to deliver quality, meeting contractual requirements and within budgets
- Undertake all line management responsibilities including induction, holding regular one to ones and annual PDRs with direct line reports
Growth & Business Planning
- Build and maintain strong relationships with colleagues and external partners
- Involvement in the effective strategic planning for Community Integration services
- Proactively identify service improvement opportunities and implement them to develop the service of the future
- Relevant qualification in management at level 3 or above or commitment to work towards this
- Experience of managing and developing solutions to people’s experiences of poverty and exclusion
- Experience of collaborating and working with multiple partner organisations
- Experience of making autonomous decisions to manage teams
- Experience of improving and managing services, projects or contracts
- Skilled communicator, able to provide a leadership voice and inspire others
- Ability to work under pressure
- Ability to analyse and interpret management information
- The ability to identify solutions to problems and implement and evaluate them
- Ability to lead and manage a team as well as lead and manage change within services
- Full driving license and the use of a vehicle
- 25 days holiday per year (increasing to 30 days after 5 years’ service)
- Pension scheme (contributions matched up to 7%)
- Access to an Employee Assistance Programme and trained Mental Health First Aider's
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-C7238
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