Administrator / Vehicle Service Receptionist / Customer Service Advisor

  • Job Reference: AWDO-P6444
  • Date Posted: 19 May 2021
  • Recruiter: AWD online
  • Location: Dundee, Scotland
  • Salary: On Application
  • Bonus/Benefits: Competitive
  • Sector: Administration
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: CV Response Team

Job Description

 Customer Service Administration Advisor / Receptionist Jobs, Careers & Vacancies in Dundee or Forfar, Scotland  Advertised by AWD online – Multi-Job Board Advertising and CV Sourcing Recruitment Services

Customer Service Administration Advisor / Vehicle Service Receptionist who has a cheerful and enthusiastic ‘can-do’ attitude and is able to work on their own initiative, is required for a busy vehicle service department based in Dundee, Scotland.

Candidates will need previous experience working within a garage reception desk, car servicing or commercial vehicle workshop service desk and have a good understanding of the terminology used when booking in vehicles for servicing or ordering vehicle spare parts.

 

SALARY: Competitive

LOCATION: Positions available at both the Dundee Branch and the Forfar Branch

JOB TYPE: Permanent, Full-Time

 

** 2 Jobs Available **

 

JOB OVERVIEW

We have a fantastic new job opportunity for a Customer Service Administration Advisor / Vehicle Service Receptionist who has a cheerful and enthusiastic ‘can-do’ attitude and is able to work on their own initiative.

Working as the Customer Service Administration Advisor / Vehicle Service Receptionist you will be comfortable in a mainly customer facing role, ensuring customer satisfaction at all times.

As the Customer Service Administration Advisor / Vehicle Service Receptionist you will enjoy excellent working conditions and will have the exciting opportunity to take on a fresh challenge with a dynamic and rapidly growing company.

 

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

 

DUTIES

The key responsibilities as the Customer Service Administration Advisor / Vehicle Service Receptionist will include:

  • Dealing with customer enquires either in person or via the telephone
  • Booking in vehicles to the workshop
  • Explaining the repair process if and when required
  • Obtaining order numbers from customers/lease companies
  • Using 1link system (previous experience preferred but not essential)
  • Selling additional products and services
  • Call Handling and dealing with general enquires

 

CANDIDATE REQUIREMENTS

  • Candidates will need previous experience working within a garage reception desk, car servicing or commercial vehicle workshop service desk and have a good understanding of the terminology used when booking in vehicles for servicing or ordering vehicle spare parts.
  • Ability to work on own initiative and organise own workload
  • Ensure customer satisfaction with work carried out
  • Be aware and have an understanding of  health and safety requirements
  • Be flexible in approach to working hours
  • A cheerful and enthusiastic, “can-do” attitude is a must
  • A good knowledge of PC / Computer skills is essential

 

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P6444

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Dundee or Forfar, Scotland. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

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