Administrator / Data Entry Administration Assistant

  • Job Reference: AWDO-C7126
  • Date Posted: 10 September 2021
  • Recruiter: Guide Dogs
  • Location: Reading, Berkshire
  • Salary: £18,000
  • Bonus/Benefits: pro rata + Excellent Benefits
  • Sector: Administration
  • Job Type: Contract
  • Duration: 9 month fixed term contract
  • Work Hours: Part Time
  • Contact: CV Response Team

Job Description

Guide Dogs Jobs, Careers and Vacancies. Administrator / Data Entry Administration Assistant vacancy in Reading, Berkshire Advertised by AWD online – Multi-Job Board Advertising and CV Sourcing Recruitment Services

Administrator / Data Entry Administration Assistant with experience in a data processing environment with high volumes of input, good organisational skills and a professional approach to customer service is required by Guide Dogs.

 

SALARY: £18,000 pro rata + Excellent Benefits

BENEFITS: 26 Days Holiday pro rata plus Bank Holidays. The Charity offers a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, they provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme.

LOCATION: Reading, Berkshire

JOB TYPE: Part-Time, 9 Month Fixed Term Contract

WORKING HOURS: Part-time work pattern is flexible and can be discussed at interview.  Office hours are from 9am to 5pm Monday to Friday. As a charity they are always keen to support flexible working as much as possible

 

APPLICATION PROCESS: Once we’ve reviewed your CV, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email.

 

JOB OVERVIEW

We have a fantastic new job opportunity for an Administrator / Data Entry Administration Assistant with experience in a data processing environment with high volumes of input, good organisational skills and a professional approach to customer service.

Working as the Administrator / Data Entry Administration Assistant you will provide an income processing service for directing fundraising campaign income to the correct campaigns.

As the Administrator / Data Entry Administration Assistant you will actively review and process all transactions received at Head Office and query any anomalies which may arise, including correct donor, campaign product and cost centre information.

As a successful candidate, you will have an exciting opportunity to work in a growing and fulfilling environment where your efforts will be greatly appreciated by Guide Dogs and the thousands of people they help.

 

WORKING AT GUIDE DOGS

Working at Guide Dogs is much more than just a job. Through the values that guide our work, we make a real difference, and change lives.

We believe that wellbeing at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for Guide Dogs.

 

DUTIES

Your duties and responsibilities as the Administrator / Data Entry Administration Assistant will include:

  • Receive, bank, allocate and process campaign income through Fundraising systems in a timely manner, to strict deadlines
  • Review all campaign paperwork and allocate income to the correct campaign and donor on the fundraising database
  • Receive and handle large volumes and values of physical cash and cheques ensuring appropriate controls are followed and monies reconciled to accounting system and banked promptly
  • Adhere to the current Service Level Agreements
  • Capture any amendments / requests by the supporter with attention to detail and accuracy including Gift Aid declarations, GDPR consents and surveys
  • Set up donor details accurately
  • Process and reconcile credit card donations including PDQ
  • Process and reconcile CAF and any other charity vouchers
  • Reconcile all amounts and proactively query issues and communicate internally and with other external parties, to ensure resolution
  • Capture and fulfil payments queries
  • Assist in the training of new staff including casual and agency staff
  • Follow and adhere to current processing procedures and highlight to the line manager any amendments required
  • Assist in the Post Room (on a daily rota basis) with the opening and sorting of incoming post

 

CANDIDATE REQUIREMENTS

Essential

  • English and Maths qualification to GCSE at grade C or equivalent
  • Experience in a data processing environment with high volumes and working to SLA’s
  • Have worked in a data entry administrative role
  • Microsoft software including Excel, Word and Outlook
  • Knowledge of Gift Aid and Data Protection
  • Good PC skills
  • Good organisational skills and a professional approach to customer service
  • Proven to be trustworthy
  • Good data entry skills
  • Good attention to detail
  • Excellent administrative skills

 

Desirable

  • Experience in a similar environment such as charity, or working with money

The Charity is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom they work. They expect all of their employees and volunteers to fully share this commitment.

Please note: we reserve the right to close any of our vacancies early.

 

NO AGENCIES PLEASE

 

HOW TO APPLY

APPLICATION PROCESS: Once we’ve reviewed your CV, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email.

CV’s of Job Applicants meeting this requirement may also be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-C7126

This job is being advertised by AWD online on behalf of Guide Dogs

Part-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Reading, Berkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.